faq en

Frequently Asked Questions

Daily Life

  • In daily life in Japan, you will have many occasions to use a personal seal (hanko), such as when opening a bank account or signing a rental contract.
    Nowadays, simple seals can be purchased online, and handmade seals are also available at specialty shops. Since a hanko is used in place of a signature, it is important to keep it safe once you have made one. Basic seals can be made for as little as around ¥1,000.
    The history of personal seals in Japan dates back approximately 2,300 years, when they were introduced from China. It is interesting to see how this tradition remains deeply rooted in modern Japanese life.

  • Students who will stay in Japan for more than three months, including those enrolled in long-term programs, must complete resident registration at the local ward office or city hall within 14 days of arriving in Japan.

  • Like resident registration, the procedure for health insurance is completed at your local ward office or city hall. Please complete this process on the same day as your resident registration.
    In Japan, foreign residents are also recorded in the Basic Resident Register. Those who are not enrolled in employee health insurance and who plan to stay in Japan for more than three months are required to join the National Health Insurance system.
    When applying, be sure to submit a “Simple Tax Declaration Form” to report your income from the previous year.


    <Required Documents for Registration>
    ・Residence Card
    ・Designation Form (only for those with the “Designated Activities” residence status; this form is attached to your passport)

  • Students enrolled in long-term programs at our school are automatically enrolled in the “International Student Insurance” provided by the Japan Language School Cooperative Association, which is approved by the Ministry of Education, Culture, Sports, Science and Technology (MEXT).
    Under the National Health Insurance system, 70% of medical expenses are covered, and students are responsible for the remaining 30%. By submitting the receipt for this 30% payment to the school and applying for the International Student Insurance, the remaining cost will be reimbursed. This means that your out-of-pocket medical expenses can effectively be reduced to zero.
    In addition, this insurance covers various situations not included in National Health Insurance, such as liability for injuries caused to others while riding a bicycle, or travel expenses for family members to come to Japan in case of a serious accident.
    Please note that treatments related to dental care, mental health, chiropractic care, pregnancy, and childbirth are not covered.

  • If your period of stay is more than three months, you can open a Japan Post Bank (Yucho Bank) account shortly after arriving in Japan.
    Please note that accounts at other banks can generally only be opened after you have been in Japan for at least six months.

  • Required Documents:
    1. Residence Card
    2. Passport
    3. Student ID (or Certificate of Enrollment)
    4. Residence Certificate
    5. Personal Seal (Hanko)
    6. Japanese Mobile Phone Number
    7. Address in Japan

  • Foreign residents with a Residence Card can sign up for mobile phone services in Japan. These services are generally divided into three categories: major carrier plans, low-cost SIM cards, and budget smartphones.
    Japan’s major mobile carriers include NTT Docomo, au, and SoftBank. Each company offers a wide range of services, so it is important to research carefully before signing a contract.
    Monthly fees can range from around ¥1,000 to over ¥10,000, so please choose a plan that best suits your needs.

  • Japan uses a relatively low voltage of 100V. To use electrical appliances from overseas in Japan, a step-up transformer may be required. However, not all appliances can be used even with a transformer, so please check compatibility carefully before bringing them to Japan.
    Most electrical appliances are also available for purchase in Japan.

  • In Japan, the most common type of plug is known as Type A. This plug has two flat, parallel pins.
    In Tokyo, the electrical frequency is 50 Hz and the voltage is 100V.

  • Tokyo has over 700 train and subway stations, with approximately 85 railway lines. In addition, the Toei Bus operates 131 routes throughout the city. As a result, many residents rely on public transportation for commuting to school and work.

  • To use public transportation in Japan, it is convenient to have an IC card such as Suica (for JR lines) or PASMO (for subways and other services). While you can purchase tickets each time, using a Suica or PASMO card is much more convenient.
    Both cards can be purchased at train stations and can be used on almost all public transportation in Tokyo.
    When purchasing a card, you can register your name, date of birth, and phone number. This allows you to have the card reissued in case it is lost.
    For more details, please ask at a station. There are also mobile versions, such as Mobile Suica and Mobile PASMO, which can be used on smartphones.

Housing

  • The rules for renting a room in Japan can be quite different from those in other countries and may be complicated. For this reason, we highly recommend staying in our student dormitories.

  • Our school works with partner real estate agencies and can help you find housing that meets your preferences. These agencies generally offer furnished rooms, including beds and basic furniture.

    Before moving in, you are required to pay a service fee and three months’ rent in advance. From the fourth month onward, you will need to pay the rent directly to the real estate agency.

    Bedding such as futons and mattresses can be purchased upon request. Applications can be made from two months prior to your desired move-in date.

  • When renting a room in Japan, you may be required to pay additional costs besides the monthly rent, such as a security deposit, key money, and an agency fee. In particular, “key money” can be confusing for foreigners, as it is a non-refundable payment made to the landlord as a gesture of appreciation.

    The security deposit is similar to a deposit in other countries, but it may be used to cover cleaning or repair costs, such as replacing tatami mats or hiring professional cleaning services. These expenses will be deducted from the deposit.

    In Japan, most rental properties are unfurnished. In many cases, only an air conditioner is provided. It is important to consult with a real estate agency when searching for a room.

    The average rent near the school is approximately ¥70,000 to ¥80,000 per month for a one-room apartment.

  • You need to contact each utility provider (electricity, gas, and water) separately. Be sure to confirm the necessary procedures with your real estate agency or landlord. Bills are issued monthly, and payments can be made at convenience stores.
    For properties introduced by our partner real estate agencies, utility and internet fees are often included in the rent.

  • Garbage disposal rules in Japan are strict. In some areas, you are required to use designated garbage bags only. When renting a room, be sure to ask your real estate agency or landlord about the local garbage disposal rules. There are also specific rules in student dormitories, so please make sure to follow them.

    In Kita City, guidelines on how to separate and dispose of household waste and recyclables are available (in Japanese, English, Chinese, Korean, and Bengali):
    https://www.city.kita.tokyo.jp/r-seiso/kurashi/gomi/bunbetsu/chirashi/index.html

Part-time Jobs

  • International students must obtain a “Permission to Engage in Activity Other Than That Permitted” before starting a part-time job.
    Working hours are limited to 28 hours per week (or up to 8 hours per day and 40 hours per week during long school holidays as designated by the school).
    If you exceed the permitted working hours, you may face deportation or be unable to renew your residence status.
    Please make sure to follow the rules and work responsibly.
    Improving your Japanese language skills will expand your part-time job opportunities.

  • It is not possible to support your study abroad life solely through part-time work.
    While part-time jobs can provide valuable experiences and opportunities to learn about society, students must not neglect their studies.
    Please make sure to plan your finances carefully before coming to study in Japan.

  • Part-time work in the adult entertainment industry, as well as jobs in mahjong parlors and pachinko parlors, is strictly prohibited.
    In addition, you are not allowed to work in leisure hotels (love hotels), including cleaning jobs or positions in cafés attached to such facilities.
    If you are unsure about the type of work or workplace, please be sure to consult with the school in advance.

  • The school provides information on part-time job opportunities.
    There are also various ways to find a part-time job.
    You can check free magazines available at train stations and convenience stores, get referrals from friends or acquaintances who are already working, or search using free apps and websites on your smartphone or computer.
    Below are two public services that can help you find part-time job opportunities.

  • Shinjuku Foreign Workers Employment Service Center

    Address: 1F Hello Work Shinjuku (Kabukicho Office), 2-42-10 Kabukicho, Shinjuku-ku, Tokyo 160-8489
    Tel: +81-3-3204-8609 (Weekdays, 8:30 AM – 5:15 PM)
    Website: https://jsite.mhlw.go.jp/tokyo-foreigner/gaikokujin_center_goannai/gaikokujin_koyou_center/map2.html
    Languages: Japanese, English, Chinese

  • Tokyo Metropolitan Labor Consultation Center

    Address: 9F Tokyo Shigoto Center, 3-10-3 Iidabashi, Chiyoda-ku, Tokyo 102-0072
    Tel: +81-3-3265-6110

    Languages & Hours:
    English: Monday to Friday, 2:00 PM – 4:00 PM
    Chinese: Tuesday to Thursday, 2:00 PM – 4:00 PM

    Website: https://www.hataraku.metro.tokyo.jp/soudan-c/center
    Languages: Japanese, English, Chinese

Accidents and Disasters

  • Japan is a country prone to natural disasters, particularly earthquakes, tsunamis, and typhoons. Our school conducts annual disaster prevention drills, including hands-on experiences such as earthquake simulation and fire extinguishing training. All students are required to participate in these activities to raise their awareness of disaster preparedness.

  • Earthquakes can occur at any time. It is recommended to install an earthquake alert app on your mobile phone. Preparing for power outages is also important, so make sure you have a flashlight and a fully charged portable battery.

    It is also advisable to prepare an emergency kit in advance, including items such as food, medication, rain gear, clothing, gloves, small change, and plastic bags. As Japan experiences frequent earthquakes, various emergency supplies—such as waterless shampoo—are widely available. We recommend checking these items after arriving in Japan.

  • Typhoons are most common from July to October. It is recommended to install a weather alert app on your mobile phone to receive typhoon updates.

    <Recommended Items to Prepare>
    It is important to be prepared for power outages. Make sure you have a flashlight and a fully charged portable battery. It is also advisable to prepare an emergency kit in advance, including items such as food, medication, rain gear, clothing, gloves, small change, and plastic bags.

  • In case of a crime or accident, be sure to call the police. The police emergency number is 110.
    In case of a fire, sudden illness, or serious injury, call the fire department. The emergency number is 119.
    If you are unsure whether to go to the hospital or call an ambulance, please dial #7119. You will be connected to the Tokyo Fire Department Emergency Consultation Center, where you can receive advice on what to do.
    When making a call, please stay calm and clearly state your name, your current location, and what has happened. If you have difficulty speaking Japanese, ask a nearby Japanese person for assistance.

  • Every country has important days that should never be forgotten. In Tokyo, where our school is located, significant damage was caused by the Great East Japan Earthquake on March 11, 2011. The Great Hanshin-Awaji Earthquake struck the Kansai region on January 17, 1995, and the Great Kanto Earthquake occurred on September 1, 1923.

    In Japan, September 1 is designated as Disaster Prevention Day, when disaster drills and other activities are conducted to raise awareness. After arriving in Japan, be sure to check your evacuation routes as soon as possible, and take the opportunity on Disaster Prevention Day to review your emergency supplies.

  • Please make sure to remember these three symbols.

    Emergency Exit
    This symbol indicates an emergency exit. It shows the direction to evacuate the building in case of an emergency.


    Evacuation Area
    This symbol indicates a designated evacuation area, a wide open space intended to protect people from large-scale disasters such as earthquakes and fires.